IMPROVING THE SOCIO-PSYCHOLOGICAL CLIMATE IN AN EDUCATIONAL ORGANIZATION OF HIGHER EDUCATION

Abstract

. The development of educational organizations, achievement of their goals are possible only with the loyalty of the working team, with a high level of motivation for their work. Therefore, the manager’s key task becomes to choose of optimal means for improving the socio-psychological climate of the organization. As a result of the analysis of the literature, a number of activities were identified that should be implemented in the work teams of university departments, among them: assessment of the already formed climate, assessment of the employees’ activities, the choice of a democratic leadership’s style with working on the department, holding events in which employees of departments and/or divisions of the university are involved, introduction of adaptation programs for young employees, creation of conditions favorable for successful work. The relationship between the formation of a favorable socio-psychological climate and the ideology of quality standards, namely the PDCA cycle, a risk-oriented approach, as well as compliance with the fundamental principles of quality management is described.