FEATURES OF THE PROCESS OF ONLINE COMMUNICATION IN THE “STUDENT–TEACHER” SYSTEM IN HIGHER EDUCATION

Abstract

The article discusses features of online communication in the “student–teacher” system in higher education, with an emphasis on the challenges and opportunities that arise in the process of digital transformation of educational processes. The authors argue that not all universities are maximally adapted and ready for the active integration of digital means of information exchange in the “teacher–student” system, and a significant part of regional universities is noticeably lagging behind in the digitalization process, which is due to a number of objective factors, including limited resources and infrastructure problems. The article offers potential solutions, such as the introduction of integrated learning management systems, the introduction of specialized platforms for feedback and the diversification of communication channels. In addition, specific areas and initiatives aimed at improving digital literacy, creating a culture of online cooperation and integrating advanced communication technologies into the educational structure are proposed. The results of the study highlight the need for a holistic approach to digitalization in higher education, emphasizing the importance of developing digital competencies among teachers and students, as well as creating an adaptive online educational ecosystem that supports effective communication and knowledge sharing.