MEDIATION AS A LEVELING METHOD IN THE FRAMEWORK OF TEACHING A FOREIGN LANGUAGE IN A NON-LINGUISTIC UNIVERSITY

Abstract

Mediation in education is based on a process, in which the one who forms prerequisites for mutual understanding and the ability he is who finds a compromise. Mediation in education is a negotiation in which a mediator acts as an organizer who helps to ensure the parties of the conflict to make the most reasonable and adequate decision due to the implementation of which the conflict will be overcome. Based on this definition, it can be testified that the mediator not only implements the mediation function, but also helps the opposing parties to find the right solution that suits all opponents. Mediation services are aimed at a teaching basic content, structure, methods, tasks, etc. The subjects of the educational process (students, teaching staff, parents) should be able to correctly apply knowledge and skills in the prevention or resolution of interpersonal conflict. Therefore, the paper asserts that mediation is an effective way to resolve conflicts at a university.