DEVELOPMENT OF BUSINESS WRITING SKILLS IN ENGLISH IN THE PROCESS OF WORK WITH UNDERGRADUATE STUDENTS IN A FINANCIAL UNIVERSITY

Abstract

The author of the article focuses on methods of working on the basics of business correspondence. The article analyzes the ways of practicing vocabulary and standard speech clichés appropriate in writing business letters. The work with undergraduate and graduate students is compared. Stages and methods of presentation of the material are listed, as well as the types of exercises that should be included in the course of practice of teaching the art of business correspondence. The author emphasizes that regulations of business correspondence determine the ethics of communication, which is manifested in the format and style of argumentation, ways of addressing and expressing requests, claims, refusals, complaints in a correct, restrained, polite tone, emphasizing the fact that etiquette means allow to achieve the communicative goal in the process of information exchange through business correspondence. The article concludes that the course on teaching the art of conducting business correspondence is included as a necessary component in the training program for students of financial and economic profile and serves as the basis for further development of the skills of the epistolary genre, and involves the acquisition of basic knowledge in economics, banking, financial management, and, accordingly, provides for the mastery of highly specialized knowledge in these subjects and financial and economic vocabulary.