THE LEVEL OF COMMUNICATIVE COMPETENCE AS ONE OF THE DOCTOR’S PROFESSIONAL COMPETENCE CRITERIA

Abstract

The article is devoted to the study of indicators of professional communicative competence level, which are significant for patients in assessing the quality of medical care. The object of the study is feedback on the work of healthcare professionals, based on the analysis of which, the main problems in the verbal interaction between doctors and patients are identified, possible ways to eliminate existing communicative gaps are determined. The authors conclude that it is necessary to increase attention to the level of speech culture, which is an important indicator of a physician’s professional competence, which is especially important in the context of the current patient-centered approach in medicine. It is advisable to use the results of the presented research as a material for the development of textbooks for specialized universities students, as well as methodological recommendations for the communicative tasks implementation in the field of medical services.