CONFLICTS AND THEIR SOLUTION IN CLASSES AT A UNIVERSITY

Abstract

The article is devoted to problems of conflict management. Some of the reasons for the conflicts that arise during practical classes at the university are highlighted. The necessity of using modern pedagogical technologies at a university, providing maximum employment of students in practical classes, is noted; creating conditions for professional training of students, mastering specific professional competencies. The necessity of using methods and techniques involving live communication (the type “teacher – student” and “student – student”) is proved. The authors confirm the effectiveness of tutoring, used in the process of teaching academic disciplines with an effort of motivation, which helps to level and nullify the occurrence of various conflicts in higher education. The ways of resolving conflicts in the process of teaching at the university, ways of organizing productively oriented conflict behavior of students are determined.